Terms of Service
Use of SuperTeacher
You may use our web app only for lawful purposes and in accordance with these Terms and Conditions. You may not use our web app for any illegal or unauthorized purpose or in a way that infringes the rights of others. If registered as an independent educator, you may use our payment processors for processing payments related to your business only as an independent educator or business and under your own name. No third party is authorized for using your account and processing payments.
Account Registration
To use all features of SuperTeacher, you are required to register an account. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities under your account. You may not share your account with anyone else, and you may not use another user’s account without permission.
Cancellation & Refund Policy
Student Cancellations / Rescheduling
SuperTeacher app applies these default cancellation and refund policies :
- Learners may cancel sessions at least 24 hours in advance.
- Learners may reschedule sessions up to 8 hours before start time
- These policies apply unless you as independent educator define a different policy in yourw own Edu Policies and/or TOS.
Educator Cancellations / Refunds of Their Learners’ Payments
- Educators may cancel sessions and subscriptions at any time, per their own TOS/Classroom Policies.
- Refunds of session credits to learners are automatic upon cancellation.
- Educators may provide additional refunds (including after session completion) at their discretion (e.g., technical issues, lateness, or other exceptional circumstances).
- Educators manage monetary refunds via their PayPal or Stripe account according to their own terms of service and policies.
Subscription Management
SuperTeacher may be offered as a paid subscription service. By purchasing a subscription, you agree to pay all applicable subscription fees and taxes in advance.
Subscriptions are self-managed by users through their account dashboard. Users may cancel their subscription at any time using the cancellation link available in their account. If a user experiences difficulty canceling through the dashboard, they may contact support for assistance.
Failure to cancel a subscription in a timely manner does not exempt the user from applicable charges. Subscription fees are billed in advance and remain due once a billing period has begun.
Subscription fees are non-refundable, except where required by applicable law.
Refunds will not be issued for partial use, non-use, failure to cancel a subscription, or lack of activity on the app. Charges incurred prior to cancellation remain payable.
Once the subscription expires, and if you decide to subscribe again, the current subscription plans apply.
Content and Intellectual Property
SuperTeacher may include content owned by us or our licensors. This content is protected by copyright and other intellectual property laws. You may not use this content for commercial purposes without our express written consent.
Your Contributions
You can contribute content to SuperTeacher, such as comments, ratings, or feedback. By contributing content, you grant us a perpetual, irrevocable, non-exclusive, royalty-free, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your content throughout the world in any media.
You represent and warrant that you own or have the necessary rights and permissions to contribute this content and that it does not infringe the rights of any third party.
Teaching content (lesson material, audio, video, worksheets, presentations) created by you for your clients is private. You are the sole proprietor and retain exclusive rights over your teaching content.
Disclaimers
SuperTeacher is provided on an “as is” and “as available” basis. We make no warranties, express or implied, about the completeness, accuracy, reliability, suitability, or availability of SuperTeacher or the information contained in it. We will not be liable for any loss or damage arising from the use of our web app.
SuperTeacher facilitates scheduling, booking, and payments but does not guarantee service delivery – that responsibility remains with the educator. SuperTeacher also provides a messaging system that allows buyers to communicate directly with educators to resolve questions or issues.
Accessibility
SuperTeacher is committed to making its web app accessible to users with disabilities.
Information about our accessibility efforts and support options is available in our Accessibility Statement.
Users who experience accessibility-related difficulties are required to notify SuperTeacher in a timely manner so that reasonable assistance or alternatives may be provided.
Limitation of Liability
In no event will we be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, arising from the use of SuperTeacher.
Changes to These Terms and Conditions
We may update these Terms and Conditions from time to time. We will post any updates on this page and encourage you to review these Terms and Conditions periodically.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at support@super-teacher.net.